Rival IS150 Ice Shaver / Slushie / Snow Cone Maker (in Blue, Green OR Red) Review

I'm leaving my first review below the dotted line just to show why i originally gave it one star. Rival's customer service is very good. When I complained about my snow cone maker's inability to shave any ice, they promptly sent me a new one no questions asked. The new one works great and now I can see why the other reviewers really liked it. The blade on my original one must have been dull or something because this one works like it's supposed to - just like a regular snow cone maker would make it.

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(my original review)

I just can't believe the rave reviews I read here. We got one of these from WalMart and it didn't work at all. Not sure what else I could do differently, but it only spit out a paltry amount of shaved ice even after a few minutes straight running. The shaved ice in the cup I was holding next to it was melting before I could even get a tablespoon of shaved ice. Maybe I got a bad blade or something, but if you buy one, save your receipt so you can take it back if you get the same results as I did. I contacted Rival and if they can either tell me what to do or fix it somehow I'll change my tune, but for now I wouldn't even feel good about selling this in a yard sale!

Update: Rival's customer service emailed me and said they were sending a replacement. That could bode well for this review. Will know in 7-10 days.

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Product Description:
The Rival IS150 snow cone maker makes snow cones, icy slushes and fruity drinks at home.The machine uses regular ice cubes straight from your household freezer.Fun, easy to use design comes in either Blue, Red or Green.

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